Privacy Policy

This Privacy Policy explains how Akad collects, uses, and safeguards information provided by businesses that engage with our platform. By accessing or using the service, you acknowledge that you have read and understood this policy.

Information We Collect

• Business profile information you submit, including business name, contact details (WhatsApp), service states, categories, pricing ranges, bios, descriptions, and social or website links.
• Logos and gallery images you upload to showcase your services.
• Account and authentication data.
• Usage analytics and operational logs.

How We Use Information

• To create and manage your business profile and placements.
• To communicate important updates, billing, and support.
• To improve reliability, security, and performance.

Data Sharing and Retention

• We do not sell personal data. Information is shared only with service providers that enable core platform functions and are bound by confidentiality obligations.
• Data is retained for as long as needed to deliver the services or as required by law. We review retention periods periodically.

Payments and Advertising

At this time Akad does not process payments or provide advertising placements through the platform. Consequently, we do not collect or store payment card information and we do not use your data for ad targeting. This section will be updated if those capabilities are introduced in the future.

Your Choices

• You may request access, correction, or deletion of your data.
• You can opt out of non-essential communications.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact support@akad.com.my.